Getting Started

Here are the user guides if you're just getting started or haven't been here for a while.

SPSS Export [Paid Accounts]
Our customers on one of our paid account plans can export their survey data in several different formats, including the SPSS proprietary format (.sav).  SPS...
Sat, 20 Feb, 2021 at 4:44 PM
Survey Redirect After Completion [Enterprise Accounts]
This feature, URL redirect after survey completion, is just another way of saying that you can send your survey respondents to a specific web page (URL) whe...
Sat, 20 Feb, 2021 at 5:28 PM
Copy Survey Page [Paid Accounts]
There are times when it's helpful copy an entire survey page, complete with all questions.  For example if you've realized that one of your survey...
Sat, 20 Feb, 2021 at 6:09 PM
Enterprise Account Plan
Our Enterprise account plan is the newest addition to our existing offerings: Premium, Business and Basic (free) plans! As the name implies, it is targeted ...
Sat, 20 Feb, 2021 at 7:00 PM
Drag & Drop Questions Into Your Survey
Creating a survey with SurveyRock is very easy. We have added a feature that makes this process even easier and quick. Drag and drop survey questions from a...
Sat, 20 Feb, 2021 at 7:10 PM
Star Rating Question (or Smilies, Hearts & Thumbs)
The Star Rating question type is typically used by reviewers for ranking things such as restaurants and hotels, films, TV shows or, really, anything. A five...
Sat, 20 Feb, 2021 at 7:32 PM
RTL (right-to-left) Language Support
In the English language we write (and read) from left-to-right but there are several languages, such as Arabic, Hebrew, Persian and Urdu that are written in...
Sat, 20 Feb, 2021 at 7:51 PM
Net Promoter Score (NPS) Question
Net Promoter Score, or NPS for short, is a number that tells you how likely your customers are to recommend your product, service or company to a friend or ...
Sat, 20 Feb, 2021 at 8:09 PM
Share Survey Results with Anyone/Everyone
This tutorial will describe how you can share the results of your survey with anyone.  This is done by providing you with a URL that you can distribute to o...
Sat, 20 Feb, 2021 at 8:39 PM
Custom/Personalized Web Link URL [Paid Accounts]
Normally when you create a web link distributor, the URL looks something like this:  www.surveyrock.com/ts/JK4RV2, but a personalized, custom link is a bit ...
Sat, 20 Feb, 2021 at 9:03 PM