Getting Started

Here are the user guides if you're just getting started or haven't been here for a while.

SPSS Export [Paid Accounts]
Our customers on one of our paid account plans can export their survey data in several different formats, including the SPSS proprietary format (.sav).  SPS...
Sat, 20 Feb, 2021 at 4:44 PM
Survey Redirect After Completion [Enterprise Accounts]
This feature, URL redirect after survey completion, is just another way of saying that you can send your survey respondents to a specific web page (URL) whe...
Sat, 20 Feb, 2021 at 5:28 PM
Copy Survey Page [Paid Accounts]
There are times when it's helpful copy an entire survey page, complete with all questions.  For example if you've realized that one of your survey p...
Sat, 20 Feb, 2021 at 6:09 PM
Enterprise Account Plan
Our Enterprise account plan is the newest addition to our existing offerings: Premium, Business and Basic (free) plans! As the name implies, it is targeted ...
Sat, 20 Feb, 2021 at 7:00 PM
Drag & Drop Questions Into Your Survey
Creating a survey with SurveyRock is very easy. We have added a feature that makes this process even easier and quick. Drag and drop survey questions from a...
Sat, 20 Feb, 2021 at 7:10 PM
Star Rating Question (or Smilies, Hearts & Thumbs)
The Star Rating question type is typically used by reviewers for ranking things such as restaurants and hotels, films, TV shows or, really, anything. A five...
Sat, 20 Feb, 2021 at 7:32 PM
RTL (right-to-left) Language Support
In the English language we write (and read) from left-to-right but there are several languages, such as Arabic, Hebrew, Persian and Urdu that are written in...
Sat, 20 Feb, 2021 at 7:51 PM
Net Promoter Score (NPS) Question
Net Promoter Score, or NPS for short, is a number that tells you how likely your customers are to recommend your product, service or company to a friend or ...
Sat, 20 Feb, 2021 at 8:09 PM
Share Survey Results with Anyone/Everyone
This tutorial will describe how you can share the results of your survey with anyone.  This is done by providing you with a URL that you can distribute to o...
Sat, 20 Feb, 2021 at 8:39 PM
Custom/Personalized Web Link URL [Paid Accounts]
Normally when you create a web link distributor, the URL looks something like this:  www.surveyrock.com/ts/JK4RV2, but a personalized, custom link is a bit ...
Sat, 20 Feb, 2021 at 9:03 PM